How to contact The Motor Ombudsman
If you are unhappy with our service we abide by both the Motor Industry Service and Repair Code of Practice and the Motor Industry New Car Code of Practice, which can be found on The Motor Ombudsman website - www.themotorombudsman.org.
The Motor Ombudsman will offer free impartial information and if appropriate an alternative dispute resolution process in the event that you are not satisfied with the outcome of a concern.
For further information you can visit The Motor Ombudsman website - www.themotorombudsman.org or call their Information Line on 0843 910 9000. Calls are charged at 7p per minute plus your phone operator’s connection charge.